Training
Train the Trainer
Use props to enhance audience attention. If there's nothing else, the end of a marker is a great gesturing tool.
Key Concepts
The whiteboard is our friend. Tables and charts help illustrate the point and make it stick.
Software Training
Overhead projectors don't have to be boring. Instead of just passively delivering the training, bring it to life with movement, gestures and interaction.
Talk loudly, smile, and carry a big "parking lot". You can train anything with confidence and ease using the right tools, even when you don't know all the answers. Secret: you never do.
Stand up a lot, bring laughter, and make the class fun. It's all right to take a moment during an activity to recoup your energy. Then, when eyes are on you, pour that energy into your audience.
Adults learn differently. Utilize their existing knowledge; collectively, they always know more than you. Let them learn independently; they need to be able to carry what they learn into their own environment toward their own goals with their own motivations. Give them group activities; adult learners work effectively through interaction with peers and colleagues - their learning has a corporate context. That said, teaching children can really drive home an understanding of learning styles that persist through adulthood. Utilize multiple presentation methods.